Customer Care Quality Assurance Officer evaluating customer interactions and improving quality standards at Allianz. Collaborating with teams to enhance customer service through data - driven insights.
About the role
- Senior QA Engineer ensuring product quality and driving process improvements for software development at Vista. Collaborating with cross-functional teams in a hybrid capacity from Cape Town.
Responsibilities
- Define, implement, and evolve the overall test strategy for our products, ensuring comprehensive test coverage
- Design, build, and maintain scalable, and reusable automated test frameworks integrated into our CI/CD pipeline
- Author and execute comprehensive test plans and test cases (manual and automated) to test desktop, web, and mobile applications
- Set up, execute, and analyse performance and load testing scenarios to ensure application scalability and stability
- Identify, document, and track defects with clarity and precision using tools like Jira; collaborate with the development team to ensure timely resolution
- Work closely with Product Owners, Business Analysts, and Developers to understand requirements and define acceptance criteria
- Actively participate in all agile ceremonies, including sprint planning, daily stand-ups, and retrospectives
- Provide clear updates on testing progress, quality status, and risks to stakeholders
- Mentor and support other Test Engineers, sharing knowledge, conducting test case reviews, and promoting best practices
- Champion QA best practices and drive continuous improvement in our testing processes, tools, and methodologies
- Proactively identify opportunities and lead initiatives to improve test efficiency and effectiveness
- Evaluate and recommend new testing technologies and tools to enhance our quality assurance capabilities
Requirements
- Extensive experience in a software quality assurance role
- Proven experience creating detailed, comprehensive, and well-structured test plans and test cases
- Strong knowledge of the Software Development Life Cycle (SDLC) and extensive experience working in an Agile/Scrum environment
- Proven experience with test management and defect tracking tools (e.g., Jira, TestRail, Xray)
- Familiar with CI/CD pipelines and associated tools (e.g., Azure DevOps, Jenkins)
- Strong knowledge of cross-browser / cross-device testing platforms (e.g. BrowserStack)
- Excellent analytical and problem-solving skills with a meticulous attention to detail
- Quality focused with a proactive ‘think outside the box’ mindset
- Strong interpersonal and communication skills, and ability to collaborate effectively across teams
- Experience leading and mentoring, with a focus on helping others grow
- A desire to make the best software even better
Benefits
- Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
- Annual volunteer day
- Employee Rewards and Benefits with Perkbox
- Medical Insurance / Medical Aid (after qualifying period)
- Employee Assistance Programme Service
- Paid Sick leave
- 5 days bereavement leave per year
- On-Site Breakfast Bar
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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