About the role

  • District Manager overseeing the success of The North Face stores. Leading teams to ensure operational excellence and exceptional customer experiences.

Responsibilities

  • Maximize the net profit of stores by setting direction and providing support towards achieving objectives in sales, expenses, and inventory control.
  • Ensure excellence in customer service in all stores by modeling brand specific service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
  • Partner regularly with Retail Operations and other corporate partners to drive business and execute brand strategy.
  • Perform regular audits and report analysis of store and staff performance.
  • Ensure and enforce the visual presentation and merchandising aspects of the stores are consistent with brand vision and company standards.
  • Ensure proper training is in place to develop employees with visual and merchandising expertise in each store location.
  • Recruit, hire, train, and develop store leadership teams while ensuring a diverse applicant pool.
  • Sets and maintains the standards for networking and recruiting efforts ensuring that store associates are qualified and able to perform to company standards, specifically customer service expectations.
  • Oversee annual Performance Appraisal process, Personal Development Plans, and succession planning; provide support and guidance to the store managers on these processes.
  • Monitor overall store performance regarding employee relations and addresses concerns timely and appropriately in partnership with Human Resources.
  • Ensure compliance and adherence to loss prevention and compliance policies and procedures, standards and practices, and company directives.
  • Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
  • Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others within and across districts.

Requirements

  • 8 years of related professional experience, inclusive of multi-store experience and/or training within the apparel, footwear or related industry.
  • Proven ability to meet and exceed sales and profit results.
  • Proven ability to plan and work independently while balancing shifting priorities.
  • Ability to interact with the public in an often crowded and noisy interactive store environment.
  • Excellent verbal and written skills and the ability to influence business partners at all levels.
  • Excellent decision-making ability in a fast-paced environment.
  • Proficient computer skills including word processing, spreadsheets, and software programs.
  • Proven ability to build and leverage relationships with peers, corporate partners, and the business community to positively impact business decisions.
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
  • Frequent travel (approximately 50% or more) 80% of time or more spent in assigned market and in stores.

Benefits

  • Comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.

Job title

District Manager

Job type

Experience level

SeniorLead

Salary

$107,000 - $133,750 per year

Degree requirement

No Education Requirement

Location requirements

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