Research Specialist responsible for researching criminal records and ensuring compliance with FCRA standards for Validity. Collaborating closely with Quality Assurance team to maintain report quality.
Responsibilities
Research numerous online websites for applicant information including County Court Records, State Court Records, Federal Court Records and various local, state and federal government databases
Contact various sources for additional, required case information not located online
Compile information from all research sources into standard format for entry into Validity’s systems
Follow all local, state, and federal laws when reporting criminal and civil records
Follow the Fair Credit Reporting Act and complete the Research Provider exam
Work as an effective team member, liaising with others and contributing to the overall success of the Company
Complete other duties as assigned
Requirements
Exhibit exemplary customer service skills, with internal team members, clients, and vendors.
Concise and effective written and verbal communication skills.
Be someone who believes in Validity’s values of Ask Why, Care, and Solve Together.
Software savvy and technically adaptable.
A comfort with repetitive tasks and an eye for detail in a high-volume, deadline driven environment.
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