About the role

AI Platform Engineer at Utica National Insurance Group responsible for evaluating, designing, and implementing AI/ML solutions. Collaborating with internal teams and ensuring effective use of AI-driven tools.

Responsibilities

Evaluate capabilities to determine how to support prioritized use cases; Lead proofs-of-concept (PoCs) and pilot programs to validate usability within our ecosystems; Collaborate with internal teams to ensure secure and effective use of AI-driven tools.
Design and deploy AI/ML platform components using Azure AI Foundry, Azure Machine Learning, Azure AI Search, Azure Storage, Key Vault, and Private Endpoints/VNET; Establish secure connectivity patterns, RBAC, and identity management with Microsoft Entra ID; Implement observability and telemetry using Azure Monitor and Application Insights.
Build CI/CD pipelines in Azure DevOps or GitHub for model training, evaluation, and deployment; Manage versioning for datasets, models, prompts, and agent configurations; Automate environment provisioning and enforce promotion gates for Development  Test  UAT  Production.
Enable conversational experiences using Microsoft Copilot Studio and integrate advanced use cases with Azure AI Foundry; Connect enterprise data sources (SharePoint, Dataverse, Graph connectors) securely for grounding AI agents.
Implement governance controls for PII, data classification, and auditability; Define SLAs, cost guardrails, and incident response playbooks for AI services.
Collaborate with business units (Policy, Claims, Underwriting, Customer Experience) to align AI platform capabilities with operational needs. Performs other duties as assigned. Conforms with all corporate policies and procedures.

5+ years in software development and solution design with cloud platforms (preferably Microsoft Azure)
2+ years hands-on experience in AI/ML (LLMs or classical ML), including deployment and operationalization
Less than 2 years Proven experience with Azure AI services: AI Foundry, Azure ML, AI Search, Key Vault, Monitor, Container Registry
Familiarity with enterprise security practices, private networking, and governance frameworks
Experience with and strong understanding of MLOps, CI/CD, and infrastructure-as-code
Experience with Copilot Studio and conversational AI integration preferred
Insurance industry experience. Knowledge of policy, claims, underwriting, and compliance requirements preferred
Experience with vector search, prompt engineering, and responsible AI principles preferred
Exposure to Microsoft Graph and enterprise data connectors preferred
Ability to design scalable architectures with cost optimization and operational resilience preferred.

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal Insurance Discount