Systems Engineer at Smile Train supporting hybrid infrastructure for cleft lip and palate treatment. Collaborating with technical teams and providing escalated support for reliable operations.
About the role
- IT Systems Analyst Lead overseeing Build-the-Business and Run-the-Business finances at USAA. Serving as the main conduit between IT delivery functions and business functions, ensuring budget adherence.
Responsibilities
- Serves as the primary conduit between IT delivery functions and the business functions through which their technical requirements flow
- Actively contributes to successful delivery by partnering with Program Management to understand and drive plans for strategy, transformation and operations
- Accountable for ensuring readiness of scope, business goals and objectives prior to project initiation
- Delivers coaching, mentoring and just-in-time training to team members through quality reviews and observation
- Collaborates with IT function Architects on road maps and upgrade strategies
- Performs high-level analyses on technical topics for pre-project and project topics
- Supports Project Management and Practice leads with policy, procedures, and governance
- Participates in process improvement initiatives in support of project strategy efforts
- Serves as Voice of the Customer for Analyst community
- Leads innovative opportunities to improve efficiency and productivity for the Analyst role
- Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s Degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years of experience in business and/or project management, business/system requirements and technical analysis
- Expert knowledge of multiple solution delivery life cycles and Business Management methodologies (Waterfall and Agile)
- Expert working knowledge of business productivity products, tools and applications
- Subject matter expert understanding of system architecture and knowledge of solution development concepts
- Extensive experience in requirements management, from conception definition to implementation
- Extensive experience with modeling techniques (e.g. UML) and use case development as well as experience with one or more software development frameworks.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education assistance
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