Hybrid Senior Quality Assurance Analyst

at Uphold Inc.

• Job title: Senior Quality Assurance Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cypress, Distributed Systems
• Location requirements: Hybrid, Braga, Portugal

About the role

• Senior Quality Assurance Analyst at Uphold validating REST APIs and ensuring product quality. Collaborating with Engineering teams using agile practices in a hybrid work environment.

Responsibilities

• Work with cross-functional teams to ensure quality throughout the software development lifecycle.
• Collaborate with the Engineering team using an agile mindset.
• Review and contribute to requirements, specifications and technical design documents, including REST API contracts and flows.
• Follow product development from conception to production, ensuring reliable behavior across distributed backend and API-driven components.
• Write test specifications and scenarios, performing continuous manual and exploratory testing across UI and API layers.
• Design and execute end-to-end API tests validating business logic, authentication, error handling, idempotency, and webhook/asynchronous behaviors.
• Record defects clearly so they can be reproduced and resolved efficiently.
• Create logs and documentation for testing phases, defects, and API test outcomes.
• Identify areas for improvement to enhance product and API reliability.
• Help troubleshoot issues across frontend, backend services, and API integrations.
• Contribute to the growth of the automation framework, including automated REST API test coverage.
• Ensure final products and APIs meet requirements and deliver a predictable, secure user experience.
• Create and improve QA policies and procedures.

Requirements

• Degree in Computer Science or a related field.
• 8+ years of QA/testing experience, including designing scenarios, reporting defects, and validating distributed systems or APIs.
• Strong experience testing REST APIs with tools such as Postman or Bruno, including validation of contracts, business rules, error responses, authentication (OAuth2/JWT), and idempotency.
• Experience testing asynchronous processes such as webhooks or event-driven flows.
• Ability to automate API and functional tests using Newman, Postman collections, Cypress, or similar frameworks.
• Skilled in exploratory testing and critical thinking.
• Ability to prioritise issues seen by multiple users and assess quality focus areas based on product context.
• High regard for safety standards, quality control, and data integrity.
• Experience working in agile/lean environments.
• Fluent written and oral English skills with excellent communication abilities.
• Meticulous attention to detail and strong analytical/problem-solving skills.
• Passionate about breaking things to improve reliability while ensuring we build the best products on the market.

Benefits

• Annual bonus program based on individual, team and company performance.
• Home office stipend for a productive setup.
• Generous PTO, healthcare, and employee assistance programs.
• Engaging events and celebrations.
• Well-stocked office kitchen with a foodie culture.