Senior Business Analyst supporting technology enabled services at UL Standards & Engagement. Driving technology solutions to ensure usability and operational excellence across multiple initiatives.
Responsibilities
Provide functional and operational support of technology software and systems
Drive continuous improvement of technology solutions
Lead comprehensive technical requirement gathering across functional areas
Ensure requirements are complete, traceable and aligned with priorities
Analyze existing systems and monitor performance of technology solutions
Participate in testing and quality assurance assessments
Validate user requirements for systems in production
Support deployment and configuration of new systems, applications and updates
Provide ongoing education to end-users
Manage end-to-end projects, plan and execute activities across project lifecycle
Requirements
Bachelor’s degree
Advanced degree preferred
Advanced application and knowledge in implementing technology and enterprise software solutions
Proficiency in managing and optimizing workflows within these platforms
Strong understanding of systems development lifecycle (SDLC) methodologies and quality assurance best practices
Experience guiding user testing and facilitating feedback sessions
Strong project management skills
Demonstrated leadership skills
Advanced problem-solving skills
Strong communication, presentation and facilitation skills
Positive and collaborative interpersonal skills
Strategic thinker with ability to innovate and adapt in a dynamic industry landscape.
Benefits
Bonus compensation
Comprehensive medical, dental, vision, and life insurance plans
Generous 401(k) matching structure of up to 5% of eligible pay
Additional 4% into retirement savings fund after first year of continuous employment
Paid time off including vacation, holiday, sick, and volunteer days
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