Perform system integration support for all Mulesoft services
Consult and partner with the Delivery teammates to understand the end goal and offer solutions and recommendations during the design
Work with other Ops teammates on the Mulesoft Ops and other Ops teams to resolve issues
Maintain Mulesoft services, analyze alerts, resolve incidents, deploy code, configure solutions, using tools specific to the project or the area
Lead and participate in the testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including testing and support for subsequent release testing
Build non-functional monitoring capabilities, and continually improve the alerting for conditions in the Mulesoft system
Maintain security controls and monitoring in support of company standards
Typically lead incident and problem resolution
Solve complex technical and operational problems
Act as a resource for teammates with less experience
May oversee the work of a small team
Leverage continuous engineering practices to deliver business value regarding effectiveness of the Mulesoft services
Responsible for providing/updating automated monitoring capabilities, providing Production and non-Production support
Requirements
Bachelor’s Degree and six to ten years of experience or equivalent education and software engineering training or experience
In-depth knowledge in information systems and ability to identify, apply, and implement best practices
Understanding of key business processes and competitive strategies related to the IT function
Ability to plan and manage projects and solve complex problems by applying best practices
Ability to provide direction and mentor less experienced teammates
Master’s degree and ten+ years of Mulesoft / API experience or an equivalent combination of education and work experience (preferred)
Knowledge of specific applications, technology platforms, programming languages, systems, or business segments (preferred)
Banking or financial services experience (preferred)
Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills (preferred)
Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level (preferred)
Experience with Open Source tools and frameworks (preferred)
Experience with cloud technologies, such as AWS, Azure, or GCP (preferred)
Strong understanding of SOA and/or Open API methodologies and service architectures (preferred)
Experience using web servers, application containers, caching technologies (preferred)
Solid knowledge of relational database design and development (SQL, stored procedures, data modeling) (preferred)
Experience with messaging systems (i.e., MQ and JMS) (preferred)
Experience with build tools, such as Git, Maven, and Jenkins.
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