Centralized Service Manager overseeing third party services for Truist's financial operations. Responsible for risk management, contract compliance, and managing supplier relationships.
Responsibilities
Ensure day-to-day oversight and management of assigned third parties who provide Truist with outsourced services and applications
Facilitate the completion of third party risk assessments, contract review/structuring, due diligence and fourth party oversight for assigned third parties
Coordinate and work with Division aligned support to ensure all managed services follow Third Party Risk Management (TPRM) Standards and Policies
Serve as a single point of supplier coordination and communication of activities and recommendations to management
Manage relationship within the business unit and with the third party to improve risk, cost, quality, and ease of doing business across the business unit
Requirements
Bachelor’s degree is preferred or equivalent education and related training
Seven years of experience in business functions or relevant experience in third party management, risk oversight, sourcing, procurement, supply chain, materials management, or equivalent
Strong analytical, problem-solving, and negotiation skills
Strong relationship management skills
Strong communication skills, both written and verbal; experience communicating frequently with senior management
Third party management and procurement experience
Flexibility to adapt to the needs of various projects and cultures
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Benefits
medical, dental, vision, life insurance
disability, accidental death and dismemberment
tax-preferred savings accounts
401k plan
no less than 10 days of vacation during their first year of employment
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