Risk and Audit Manager leading comprehensive audits to minimize risks and ensure compliance in Intel Foundry's supply chain and construction operations. Collaborates with stakeholders on effective remediation and process improvements.
About the role
- Systems Support Specialist managing SQL administration and cloud migrations for Trimble's software products. Providing critical technical support and ensuring system performance.
Responsibilities
- Resolve system-related issues; monitoring and performance tuning in both self-hosted and cloud-deployed Viewpoint environments
- Provide telephone, and Internet support to customers who have questions or issues related to system configuration/setup, product functionality (attachments, scanning, printing, exporting), performance and hosted software services
- Troubleshoot and solve technical issues including system performance, permissions, connectivity, login issues, and application errors
- Provide expertise related to SQL Database Administration (back-ups, maintenance plans, user administration) for all Viewpoint product suites
- Assist customers with Viewpoint software client/server environment (software upgrades, migration, and transformation)
- Effectively document and develop issues/Knowledge Base Articles and provide feedback from customers for use by Development in research and resolution of defects.
Requirements
- Knowledge of Active Directory, Windows Server administration, managing users, Group Policies
- Strong knowledge of SQL Server Database Administration and relational database concepts
- Demonstrated knowledge of basic networking concepts and terminology
- Moderate knowledge of Scanning, Printing software installs and troubleshooting
- Working knowledge of basic standard software such as: MS Office suites, Adobe suites, multiple Windows OS platforms, SMTP, IMAP
- Software deployment, upgrade, migration experience
- Experience with Virtual deployments (VMware, Hyper-V, KVM, or similar)
- Understand networking concepts such as routing, gateways, remote connectivity, and some network administration including VPN configuration
- Bachelor's degree, preferably major in computer science or relevant experience
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Time off plans
- Retirement plans
- Tax savings plans for health, dependent care and commuter expenses
- Paid Parental Leave
- Employee Stock Purchase Plan
Job title
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