Hybrid IT Specialist

at Trexo Robotics

• Job title: IT Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$67,000 - CA$80,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Linux, MacOS
• Location requirements: Hybrid, Mississauga, Canada

About the role

• IT Specialist ensuring seamless IT operations for Trexo Robotics. Building powered wearable robots and revolutionizing mobility solutions.

Responsibilities

• Own day-to-day IT operations across the company, including software updates, user accounts access, and employee onboarding and offboarding.
• Install, configure, and maintain hardware, software, systems, networks, printers, and scanners for both in-office and remote employees.
• Configure, secure, and maintain macOS, Windows, and Linux environments.
• Monitor, maintain, and improve IT systems and networks to ensure performance, reliability, and security.
• Serve as the primary IT point of contact for employees, providing guidance and best practices.
• Execute and maintain IT and security controls to support compliance with data privacy regulations, including HIPAA, PIPEDA, and GDPR.
• Own day-to-day management of the security and privacy compliance automation platform (Sprinto), including evidence collection, control monitoring, and audit readiness.
• Partner closely with an external compliance consultant to implement and maintain security and compliance frameworks.
• Translate security policies and frameworks into clear, practical, and enforceable IT processes.
• Deliver IT and security policy training to employees (in person and remote).

Requirements

• At least 3 years of experience in a similar role.
• Previous experience as the first or sole IT hire in a growing company.
• College/University degree in Computer Science, Information Systems, or a related field.
• Experience with executing IT policies and managing implementation projects.
• Hands-on experience executing and maintaining IT security and compliance controls with or alongside compliance frameworks and external auditors/consultants.
• Proven experience managing employee onboarding and offboarding, including device provisioning, access management and configuring and maintaining macOS, Windows, and Linux environments.
• Solid understanding of networking fundamentals and IT infrastructure best practices.
• Experience installing, configuring, and troubleshooting hardware and software for both in-office and remote teams.
• Able to work independently, multitasking and efficiently to meet deadlines.
• Self-motivated, detail-oriented, and organized.
• Excellent people skills and time management skills.

Benefits

• Flexible work environment.
• Unlimited Vacation policy.
• Group benefits plan (medical and dental).
• Office snacks.
• Dog-friendly office environment.