Client Relationship & Project Manager role at Visualisation One representing a global architectural visualisation consultancy. Focused on managing client relationships and ensuring project success in New York and surrounding areas.
Responsibilities
Build and maintain strong relationships with new and existing clients, ensuring exceptional service and satisfaction.
Serve as the primary point of contact for clients, addressing their needs, providing updates, and ensuring clear communication.
Identify opportunities for business growth and work with the sales & marketing team to expand accounts and increase revenue.
Conduct regular client meetings and presentations to showcase company capabilities and project progress.
Gather client feedback and work closely with internal teams to improve service delivery and meet client expectations.
Monitor project performance and provide regular status updates to senior management.
Analyse client needs and market trends to provide insights for improving service offerings.
Maintain detailed records of client interactions, project progress, and account management activities.
Requirements
Proven experience in client relationship management and project management, ideally within the architectural visualisation, real estate, or design industries.
Strong understanding of project workflows for 3D visualisation, animation, and immersive environments
Excellent communication, negotiation, and interpersonal skills.
Ability to manage multiple projects simultaneously while maintaining high attention to detail.
Experience working with international clients, especially in high-end real estate, architecture, or development sectors.
Proficiency in project management tools and CRM software.
Knowledge of architectural visualisation software (such as 3ds Max, V-Ray, or Unreal Engine) is a plus.
Bachelor’s degree in Business, Architecture, Design, or a related field preferred.
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