Senior DevOps Engineer developing core infrastructure supporting Shelf products. Focused on building reliable, secure, and scalable systems in hybrid work environment.
About the role
- NFV & Cloud Operations Engineer managing infrastructure for Cloud Datacenter and network functions virtualization at TIM. Collaborating with technical teams to ensure operational excellence.
Responsibilities
- Perform configuration, management and troubleshooting activities in virtualization and container environments (hypervisors, virtual machines, virtualized switches (SDN), physical datastores (LUN) and virtualized datastores (VSAN, CEPH and FusionStorage), PODs and containers, servers, storage systems, etc.)
- Execute acceptance tests and functional validation of new elements and systems
- Work with responsible teams to validate and ensure integrations with monitoring and inventory tools
- Document operational procedures and propose improvements to technical processes
- Monitor performance indicators and adjust configurations to optimize resources and prevent bottlenecks
- Troubleshoot Linux and Windows Server operating systems (bare metal and virtualized)
- Provide technical support for NFVi infrastructure evolution projects, such as upgrades, migrations and integrations
- Collaborate with technical teams to resolve issues and continuously improve the environments
Requirements
- Bachelor's degree preferred in Telecommunications Engineering, Information Technology or Computer Systems
- Experience operating and troubleshooting medium- to large-scale virtualized or NFVi environments
- Experience with rack and blade servers from major vendors (Huawei, Dell, HPE, Nokia) and storage systems (Huawei and HPE)
- Knowledge of hypervisors and virtualization platforms such as VMware, Red Hat OpenStack, Red Hat CoreOS (OpenShift), Huawei FusionSphere and FusionStage
- Knowledge of Linux operating systems (RHEL, CentOS, Debian) and Windows Server
- Familiarity with datacenter monitoring and management tools (NMS, element managers), such as OpenManage, NADCM, OneView and eSight
- Advantageous: industry certifications such as VMware VCP (Data Center/NSX), Red Hat RHCSA, Microsoft AZ-800 and AZ-801, ITIL Intermediate, COBIT, SCRUM, Lean Six Sigma and Yellow Belt
- Advantageous: experience troubleshooting networking in mainstream operating systems (bare metal and VMware virtual environments)
- Advantageous: experience with automation and scripting, such as Shell, Ansible, PowerCLI, Perl and Python
- Advantageous: knowledge of AI applications for predictive failure analysis and operations automation
- Advantageous: experience with Infrastructure as Code (IaC) using tools such as Terraform and Ansible
- Advantageous: experience with modern observability and telemetry tools such as Prometheus, Grafana and the ELK Stack
- Advantageous: knowledge of security best practices for virtualized environments, including hypervisor hardening and access management
- Advantageous: familiarity with data tools such as Power BI and Power Automate for performance analysis and automation
- Advantageous: basic knowledge of container and orchestration technologies such as Docker and Kubernetes
- Intermediate English (reading, speaking and writing)
Benefits
- Flexible Benefits Program
- Medical and Dental Assistance *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Vouchers
- Financial Wellness Program
- Private Pension Plan
- Mobile phone with unlimited data and voice allowance
- Partnerships and discounts with over 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- "My First Benefit" - assistance for children up to 2 years old
- Daycare reimbursement (for fathers or mothers)
- Flexible work models and schedules
- Happy Day - day off during your birthday month
- Extended leaves for maternity, paternity, marriage and adoption
- Transportation voucher
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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