Information Security Specialist ensuring optimal protection of data and systems at University of Toronto. Implementing security platforms and best practices for data integrity and threat mitigation.
About the role
- Project Coordinator managing security projects at The Missing Link, ensuring client satisfaction and project deliverables. Coordinating teams and maintaining timelines for project success in the IT field.
Responsibilities
- Manage the Security Projects inbox and register new projects in our CRM
- Coordinate the end‑to‑end delivery of assigned projects
- Assign and coordinate internal engineers, consultants and contractors
- Prepare project plans and facilitate project kick‑off and internal review meetings
- Track milestones, timelines and budgets using ConnectWise
- Maintain clear, regular communication with clients and stakeholders
- Run client status meetings, capture actions and follow up outcomes
- Review and quality‑check reports and project documentation before release
- Escalate incidents or risks to the Principal Project Coordinator as required
- Coordinate resourcing schedules to ensure efficient delivery
- Maintain strong working relationships with vendors and clients
- Hold internal project update meetings and track progress
- Ensure all in‑scope deliverables are completed to standard
- Update and track weekly project billings
- Ensure invoices are raised accurately and on time
- Assist clients with billing queries
- Maintain accurate and up‑to‑date client information
- Maintain staff biographies and certification records
- Assist with project and ticket setup in ConnectWise
- Support day‑to‑day administration for the Security PMO team
- Stay informed on company products and services
- Manage time effectively with minimal supervision
Requirements
- Tertiary qualification or equivalent experience
- 1+ year experience in the IT industry (Project Coordination experience preferred)
- Strong Microsoft Word (Advanced) and Excel (Intermediate) skills
- Experience with Microsoft Project and ConnectWise
- At least one recognised project management certification
- Additional technical certifications highly regarded
Benefits
- Supportive, collaborative and respectful environment
- Opportunity to work with an experienced team of Service Experience Engineers
- Potential for future career opportunities within our company
- Great environment with regular staff events
- Free breakfast, soft drinks/juices and monthly lunches
- Company culture that fosters learning and development through training and mentoring programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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