Senior Network Engineer focused on networking security technologies for TaskUs. Supporting infrastructure, leading projects, and collaborating with global teams under a People First culture.
Responsibilities
Support and maintain current network infrastructure
Provide firewall SME escalation support for the Network Operations Center
Execute complex upgrades and implementations following internal change control
Identify opportunities for automation, cost savings and service quality improvements
Collaborate with global operations teams to enhance current processes
Incident Management, Problem Management, Change Management & Capacity Management
Provide Root Cause Analysis for Network Events
Other duties as assigned by management
Requirements
8 years extensive experience in the support of Networking Security Technologies
Strong technical decision making skills
Experience in escalation management
Expertise in the security of enterprise networks
Expert knowledge and hands on experience with Palo Alto Firewall technology and Panorama
Broad experience in Firewalls, IPS/IDS, and Threat Prevention
Advanced level Understanding of OSPF, BGP, VPLS and MPLS
Expert knowledge and in-depth experience to troubleshoot all layers of the OSI model
Experience with NX-OS, IOS, SD-WAN, PANOS, or FTD
In-depth experience with security best practices including risk remediations of firewall rules
Excellent problem-solving skills
Able multitask and apply technology expertise to ensure deadlines are met
Bachelor's degree in Computer Science, Information Technology, or related field
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