AI Success Engineer driving customer adoption and realization of value from OpenAI's AI products. Partnering with government clients to ensure successful technical deployment and ongoing support.
About the role
- Manager of Digital Commerce Engineering & AI overseeing ecommerce platforms across South East Asia, Australia, and New Zealand. Driving engineering delivery, architecture strategy, AI innovation, and platform stability using Salesforce Commerce Cloud.
Responsibilities
- Lead the technical evolution of our ecommerce platforms across South East Asia, Australia and New Zealand
- Drive engineering delivery, architecture strategy, AI innovation, and platform stability
- Collaborate closely with global engineering, regional business teams, and cross-functional digital stakeholders
- Drive DevOps maturity, CI/CD execution, code quality, and performance optimization
- Build AI-powered features across the digital commerce landscape, such as predictive recommendations, personalized storefronts, smart search, automated merchandising, and AI-guided customer journeys
- Partner with data science, product, and global engineering teams to integrate machine learning models
Requirements
- 7+ years in e-commerce engineering, software development, or digital platforms
- Strong expertise with Salesforce Commerce Cloud B2C and modern web engineering (React, JS, Node, PWA)
- Experience managing external vendors or offshore engineering teams
- Hands-on knowledge of DevOps, CI/CD, Git workflows, and API-driven architectures
- Familiarity with CMS, PIM, and e-commerce integrations (Payment Gateway, MarTech) would be a plus
- Experience in OMS, ERP, WMS would be nice to have
- Experience with or strong interest in AI/ML applications for digital commerce
- Hands-on experience delivering AI/ML-powered digital commerce solutions, such as personalization engines, chatbot automation, dynamic content generation, or predictive analytics
- Passion for exploring new technologies—such as edge compute, SSR optimization, PWA innovations, autonomous testing frameworks—and translating them into real business impact
Benefits
- A global house of brands with unwavering optimism
- Innovation and inclusivity
Job title
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