Manage and support customer technical solutions at BCXP. Install, monitor, test and maintain cloud and infrastructure solutions while ensuring client satisfaction.
About the role
- Architect and owner of systems regarding Configuration Management applications and related enterprise systems. Leading development and collaboration across business and digital teams to optimize business processes.
Responsibilities
- Act as a architect and owner of systems regarding Business Application, Design, functionality, data structures, and intersystem connections
- Act as an owner between Business and Digital by owning the business outcomes and requirements related to Configuration Management (which is valid for all departments) and centralized system solution design that is typically missed in the fundamentals of software and system design
- Design and build new procedures and systems as a Citizen Developer, both in collaboration with Harman Digital for enterprise Quality applications and in Low-Code Platforms (ex. Mendix) for custom user applications
- Work closely with your teammates in Configuration Management to solve complex problems and support with exceptional tool design
- Identify potential issues in change and quality management, formulating problem statements and developing solutions
- Drive optimizations and improvements for PLM & Quality processes and upstream/downstream applications such as Teamcenter PLM, SAP or EDM
- Performing as necessary administrative tasks in PLM & Quality Systems, SAP, and other master data applications
- Support business departments (ex. Engineering, Manufacturing, Procurement), dependending on assigned focus area, in their daily work with the systems
- Perform Root Cause problem solving on complex business processes and system issues to enable continuous improvement and achievement of Quality & PLM phase objectives
- Lead, own and drive creation of master data requirements to ensure effective launch of project deliverables
- Develop in-depth knowledge of functional systems in place to establish and manage migration strategies as necessary for successful integrations
Requirements
- Relevant technical Bachelor or equivalent from an accredited college or university in Engineering, Computer Science, or Management Information Systems (MIS)
- 5 to 7 years working experience with any of the following industries: Tech, Automotive, Aerospace
- Demonstrated programming skill (ex. Java, Python, C++) and working with and in Databases (ex. SQL, NoSQL)
- Strong skills in software architecture design for scale and performance (ex. for application to Low-Code & Analytics)
- Ability to create effective presentations and project documentation
- Strong analytical and problem-solving skills
- Strong competence in collaboration tools (Confluence, JIRA, Microsoft Office, Microsoft Teams)
- Exceptionally self-motivated and directed while ability to work in teams and motivate others in a team-oriented, collaborative environment
Benefits
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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