Hybrid Senior AI Enablement

Posted 6 days ago

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About the role

  • Senior AI Enablement driving generative AI adoption across business functions at Swan, a leading European fintech. Focus on automation opportunities, compliance, and measurable productivity improvements.

Responsibilities

  • Maintain and evolve Swan's AI orchestration platform (n8n, Dust, LangSmith, LangChain) in partnership with Engineering, Security, IT, and Data teams
  • Define guardrails, monitoring standards, and escalation paths for AI workflows
  • Collaborate with Finance, Operations, Sales, Marketing, Risk, and Legal teams to identify high-value automation opportunities
  • Design and prototype AI-driven workflows using low-code tools and prompt engineering
  • Implement mandatory compliance checks for AI workflows touching customer data, financial transactions, KYC/AML processes, or regulatory reporting
  • Define and track adoption and ROI metrics: cost per account reduction, time saved, error rate improvement, automation reliability, business impact
  • Develop and communicate AI usage guidelines working closely with Legal, Compliance, Security, and DPO
  • Lead AI enablement initiatives: training sessions, workshops, "AI champion" communities across business functions.

Requirements

  • 3+ years in business operations, process design, product management, or similar roles
  • 2+ years in fintech, payments, or financial services (embedded banking experience a strong plus)
  • Demonstrated understanding of financial operations: billing, reconciliation, compliance workflows, KYC/AML is a bonus
  • Proficient with low-code/no-code automation tools (n8n, Zapier, or similar)
  • Strong prompt engineering and AI workflow design skills
  • Comfortable with APIs, webhooks, and basic scripting
  • Understanding of when prototypes need production-grade engineering
  • Knowledge of risk controls and human-in-the-loop requirements for AI decisions
  • Experience working with Legal, Compliance, or Security teams on technology governance
  • Proven track record driving technology adoption across skeptical or change-resistant teams
  • Exceptional stakeholder management
  • Excellent written and verbal communication in English.

Benefits

  • Meal Vouchers: We provide a Swile card to cover your meals on work days.
  • Holidays: 25 days + RTT
  • Transport: Monthly mobility package for employees.
  • Health insurance (mutuelle): Alan.
  • Sports: Thanks to our partnership with Classpass and Gymlib, you can enjoy advantageous discounts on subscriptions.
  • Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
  • Offsite: Once a year we gather to reconnect, deep-dive into big topics, and relax.
  • Diversity and inclusion initiatives.

Job title

Senior AI Enablement

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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