Assistant Manager in training for Super Star Car Wash overseeing teams and daily operations. Passion for outdoors and strong leadership skills required for a dynamic work environment.
Responsibilities
Execute opening and closing duties following designated procedures.
Ensure compliance with all local, state, and federal laws, rules, regulations, and company policies.
Manage and coach team to drive company initiatives and exceed KPIs.
Monitor and manage Quality Control factors, including customer experience, product & service standards, scheduling, and labor cost control based on historical performance and seasonality.
Ensure a safe environment for employees and customers by enforcing safety procedures.
Identify and report safety or maintenance issues to management.
Provide friendly, professional service to exceed customer expectations.
Handle vehicles with extreme care to ensure customer satisfaction and trust.
Maintain a clean and organized property at all times.
Perform location cleanliness tasks such as sweeping, replenishing supplies, mopping, cleaning, and minor landscaping work as directed by leadership.
Facilitate and assess damage claims.
Learn and implement the company’s coaching and training model.
Communicate effectively with employees, customers, peers, and management at all levels.
Motivate employees to perform job tasks efficiently and effectively.
Support company initiatives, including marketing, promotions, sales, customer service, and talent management efforts.
Contribute to team success by completing related tasks as needed.
Perform other duties as assigned by management.
Requirements
High school diploma or GED equivalent
Must be at least 18 years of age
2+ years of supervisory experience leading teams
Ability to transfer to other locations within the designated district
Ability to successfully pass a criminal background check
Adaptability: Thrive in a fast-paced, outdoor environment
Communication: Excellent verbal and interpersonal skills
Flexibility: Willingness to work outside and adapt to various weather conditions
Schedule: Ability to work a schedule that may vary based on business needs, full-time schedule to include days, evenings, weekends and holidays
Benefits
Excellent Medical / Dental / Vision for full-time employees after waiting period
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