Intern supporting the NWI Supply Chain Controlling Team on digital transformation and process optimization. Collaborating with Finance and Supply Chain on key activities in an international environment.
SS
Onsite Assistant Vice President, Alternative Investment Services – Bank Loans Operations
Posted 5 days ago
About the role
- AVP in Bank Loans Operations responsible for client inquiries and operational issues resolution. Ensuring timely communication and managing production activities with Client Support Specialists.
Responsibilities
- Act as primary contact and escalation point for operational issues
- Receive and resolve inquiries from clients, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution
- Maintain and monitor open items, issues, logs, project lists
- Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists
- Coordinate the implementation of new funds, systems and processes
- Assist with client conversions and other client projects
- Identify and implement consistent operational best practices
Requirements
- BS/BA degree required
- Minimum of 5-7 years of related experience, preferably in financial services industry
- Experience in working with Bank Loan asset class required
- Proficiency with Wall Street Office (WSO)
Benefits
- Health insurance including basic life, medical, dental, vision
- 401(k) retirement savings plan with company match
- Paid time off including vacation, sick leave, short term disability, and family care responsibilities
- Access to Employee Assistance Program
- Incentive compensation including eligibility for annual performance-based awards
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