Hybrid Program Manager

at StartSteps

• Job title: Program Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Berlin, Germany

About the role

• Program Manager at StartSteps overseeing Talent Accelerator programs for career changers in Germany. Responsible for program management, trainer coordination, and student support.

Responsibilities

• Manage a portfolio of instructor-led online programs for career changers in Germany.
• Oversee the development and implementation of course curricula and learning materials.
• Recruit, contract, and onboard program trainers.
• Manage trainers throughout the programs with regular check-ins.
• Lead operations prior to program kick-offs, including admissions, student onboarding, and contract execution.
• Manage operations during programs, including program administration, reporting, and ad-hoc problem solving.
• Support students during the program through regular check-ins.
• Communicate with key stakeholders, including the Federal Employment Agency (Agentur für Arbeit) and Jobcenter.
• Collaborate with other teams and stakeholders to align the program with students’ needs during and after the programs.
• Maintain program compliance with AZAV certification.
• Ensure an excellent student learning experience through supervision, communication, and organization of trainers and students.

Requirements

• 2–3 years of experience in the education sector (ideally an ASAV-certified provider) with a proven track record in program management and implementation.
• Strong entrepreneurial skills and the ability to take a program from concept through launch and growth.
• Strong ownership of processes with a proactive interest in improving ways of working.
• Exceptional organizational skills with a reliable, precise, and structured approach to work, and an affinity for digital processes.
• Strong communication and interpersonal skills, with the ability to build productive working relationships with a wide range of stakeholders.
• Excellent written and verbal communication skills in English and German, minimum C1 level in both languages.

Benefits

• Competitive salary.
• Opportunities for professional growth and skill development through support and mentorship.
• Be part of a mission-driven organization making a real impact through education, including promoting diversity in the tech industry and teaching digital skills in developing countries.
• Join a fast-moving, innovative company with autonomy and freedom to make decisions and lead initiatives.
• A dog-friendly office in the heart of Berlin, with flexible remote work options.
• An inclusive team culture that values diversity and fosters a sense of belonging.
• An equal opportunity employer committed to creating a diverse and inclusive workplace.