Hybrid Manager, Fraud Response and Recovery

at skillventory - A Leading Talent Research Firm

• Job title: Manager, Fraud Response and Recovery
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Covington, United States

About the role

• Manager of Fraud Response and Recovery in Fidelity’s Fraud Risk and Control team. Focused on investigating fraud and supporting response to major fraud events and trends.

Responsibilities

• Participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving clients.
• Focus on supporting response to major fraud events and trends.
• Triage fraud events and perform root cause analysis.
• Conduct in-depth investigations of suspicious financial activity.
• Provide expertise reviewing crypto transactions and blockchain analysis for known fraud incidents.
• Gather and analyze evidence of fraudulent activity and other relevant information and data.
• Create and maintain case files of fraudulent activity.
• Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
• Communicate fraud-related findings and recommendations to stakeholders.
• Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

Requirements

• Bachelor’s degree and 4+ years’ experience in the financial services industry.
• 2+ years of risk related experience.
• Experience in crypto trading and/or block chain analysis.
• Experience in researching financial transactions and customer activities.
• Strong analytical skills to analyze data and identify patterns.
• Problem solving skills to identify and resolve complex problems.
• Ability to multi-task across a variety of responsibilities in a constantly evolving environment.
• Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
• Strong focus on execution and identifying, communicating, and removing impediments to progress.
• Willingness to expand your expertise continually learning new skills.

Benefits

• Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences.
• Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office.
• Fidelity is not providing immigration sponsorship for this position.
• Diverse and inclusive workplace encouraging unique perspectives and experiences.
• Reasonable accommodations available for applicants with disabilities.