OTM Technical Analyst optimizing transportation processes at Johnson Controls. Analyzing requirements, configuring OTM, and collaborating with teams for system efficiency.
SF
Hybrid Business Analyst – Digital Solutions
Posted 3 months ago
About the role
- Digital Solutions Business Analyst supporting the delivery of personalized benefits-related websites for clients. Collaborating with various stakeholders to drive digital solutions from concept to reality.
Responsibilities
- support the delivery of benefits-related websites for a variety of clients
- contribute to all stages of website creation for both content-only sites and more personalized (i.e., data/logic-driven) sites
- document business and data requirements
- enter and maintain site content
- support the creation of test and production data files
- review website functionality (QA)
- validate the user experience
- coordinate internal and client testing
- provide business validation for technology procedures like single sign-on and security scans
- serve on multiple project teams simultaneously
- work directly with clients, internal partners, and programmers
- drive digital solutions from concept to reality
Requirements
- Experience/ curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs
- Experience with data management tools (e.g., MS Excel)
- Bachelor's Degree in Digital Communications , Business, Mathematics, Economics, or subjects applicable to web /digital solutions
- Experience with online Content Management Systems (CMS) software/platform (a plus)
- Experience in the employer benefits industry (a plus)
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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