About the role

  • Principal Business Analyst leading a business analysis team at Heathrow Airport. Responsible for delivering world-class analysis services and ensuring quality for IT projects.

Responsibilities

  • Lead a Business Analysis Team that can deliver world class business analysis services
  • Lead a Centre of Excellence to provide guidance documentation, processes and standards
  • Mentor Business Analysts (Heathrow and supplier)
  • Assure the quality of business analysis activities implemented by programmes and projects
  • Focus on understanding business needs with a specific Programme or large project
  • Help develop requirements and establish credibility with stakeholders
  • Ensure the ‘domain’ Business Analysts possess the necessary skills and experience
  • Drive the use of appropriate tooling within the Business Analysis Community
  • Set standards and define business analysis processes for use across all IT activities, programmes and projects
  • Develop an overview of Business Analysis capability and demand

Requirements

  • Significant experience in requirements and analysis on large scale and/or multi project environments
  • Strong analytical and problem-solving skills required, including a thorough understanding of how to interpret customer business outcomes and requirements
  • Strong stakeholder and relationship management skills, tactful diplomat, assists in the facilitation of team and client meetings and a team player working across multiple virtual teams
  • Great communicator (oral, written and presentation) able to deliver difficult/sensitive information to a diverse group including Executives, Managers, and Subject Matter Experts
  • Ability to respond to in a rapidly changing business environment and to successfully engage in multiple initiatives simultaneously and to prioritise work accordingly
  • Experience of the Azure DevOps toolset with the Modern Requirements extension
  • Knowledge of the airport business and airline processes (Desirable)
  • Educated to degree level or equivalent (Desirable)
  • Ideally BCS Chartered Institute for IT Business Analysis Certifications or IIBA International Institute of Business Analysis Certifications (Desirable)

Benefits

  • competitive salaries and excellent benefits that will support you now and in the future
  • performance-based annual bonuses
  • longer-term Share in Success Bonus plans
  • generous annual leave allowances
  • market-leading pensions
  • family friendly policies
  • access to private health insurance
  • a wide range of wellbeing tools
  • varied learning and development opportunities

Job title

Principal IT Business Analyst

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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