Customer support role for church clients focusing on software solutions and technical assistance. Engaging with a team for developing and optimizing support processes.
About the role
- Sales Agent responsible for selling Sentry products while meeting growth and retention objectives. Requires knowledge of insurance products and customer service skills in a hybrid work environment.
Responsibilities
- Selling Dairyland and Harley Davidson products to meet growth, retention, profit and sales objectives
- Promote Dairyland and Harley Davidson Insurance Services product and services to customers
- Understanding of specific company products
- Answer inbound customer inquiries on coverage limits, deductibles, etc.
- Provide quotes and bind coverage for customers in a timely fashion
Requirements
- Associates degree or equivalent work experience
- 6+ months of related work experience
- Property & Casualty or Personal Lines license is required
- Background in technical insurance beneficial; sales experience preferred
- Communication, analytical, decision making, and human relation skills
- Effective listening skills
- Effective multi-tasking and time management skills
- Proficiency of MS office products (Outlook, Word, Excel)
- Ability to obtain and maintain required state licensing and carrier appointments
- Bilingual fluency in English/Spanish a plus, but not required
- Availability to work a non-standard schedule including evening and weekend hours
Benefits
- Flexibility through a scheduled Hybrid work model
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting
- Continue your education and career development through Sentry University (SentryU)
- Generous Paid-Time Off plan
- Group Medical, Dental, Vision, Life insurance, Parental leave, and Health and Wellness benefits
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program
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