Data and Digital Systems Analyst supporting systems integration for the National Network for Microelectronics Education. Involved in Salesforce and data management to enable efficient collaboration and tracking.
Responsibilities
Support the setup and configuration of Salesforce, Monday.com, and related digital tools.
Build and maintain automations, dashboards, and reports to streamline program and data workflows.
Ensure consistent data collection and alignment across platforms and program areas.
Maintain user accounts, permissions, and access levels in Salesforce and other systems.
Support day-to-day operations of digital tools and platforms, troubleshooting issues and coordinating resolutions with vendors.
Assist in developing and maintaining robust data pipelines that integrate data from multiple sources and partners.
Provide responsive technical support for internal teams and external stakeholders (including regional nodes), addressing platform-related issues promptly and effectively.
Track the effectiveness and performance of digital platforms, providing insights to improve system functionality and user engagement.
Requirements
3-5 years of experience in digital systems, data integration, or CRM administration.
Proficiency with Salesforce CRM, including data management, dashboard creation, and report building.
Hands-on experience with Monday.com (or similar project management tools), including automations, board setup, and integrations.
Strong data cleaning, reporting, and visualization skills using Power BI, Tableau, or Excel.
Knowledge of API-based integrations and data workflows (e.g., Zapier, Make, or native connectors).
Familiarity with workforce development, education, or nonprofit program environments preferred.
Excellent documentation skills, with the ability to translate technical details into clear, accessible language.
Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or a related field.
Benefits
Opportunity to shape and support the digital infrastructure of a national workforce and education initiative.
Hands-on experience with Salesforce, data systems, and cross-platform integrations.
Collaborative, mission-driven environment focused on innovation and inclusion.
Professional growth in systems design, project management, and data reporting.
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