Lead Network Systems Engineer responsible for management and maintenance of research network infrastructure at Emory University. Driving innovation and design to support academic research goals.
About the role
- Data and Digital Systems Analyst supporting systems integration for the National Network for Microelectronics Education. Involved in Salesforce and data management to enable efficient collaboration and tracking.
Responsibilities
- Support the setup and configuration of Salesforce, Monday.com, and related digital tools.
- Build and maintain automations, dashboards, and reports to streamline program and data workflows.
- Ensure consistent data collection and alignment across platforms and program areas.
- Maintain user accounts, permissions, and access levels in Salesforce and other systems.
- Support day-to-day operations of digital tools and platforms, troubleshooting issues and coordinating resolutions with vendors.
- Assist in developing and maintaining robust data pipelines that integrate data from multiple sources and partners.
- Provide responsive technical support for internal teams and external stakeholders (including regional nodes), addressing platform-related issues promptly and effectively.
- Track the effectiveness and performance of digital platforms, providing insights to improve system functionality and user engagement.
Requirements
- 3-5 years of experience in digital systems, data integration, or CRM administration.
- Proficiency with Salesforce CRM, including data management, dashboard creation, and report building.
- Hands-on experience with Monday.com (or similar project management tools), including automations, board setup, and integrations.
- Strong data cleaning, reporting, and visualization skills using Power BI, Tableau, or Excel.
- Knowledge of API-based integrations and data workflows (e.g., Zapier, Make, or native connectors).
- Familiarity with workforce development, education, or nonprofit program environments preferred.
- Excellent documentation skills, with the ability to translate technical details into clear, accessible language.
- Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or a related field.
Benefits
- Opportunity to shape and support the digital infrastructure of a national workforce and education initiative.
- Hands-on experience with Salesforce, data systems, and cross-platform integrations.
- Collaborative, mission-driven environment focused on innovation and inclusion.
- Professional growth in systems design, project management, and data reporting.
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