Senior Software Engineer developing full stack software solutions for financial institution. Mentoring junior engineers and crafting code with a focus on frontend functions and robust backend systems.
About the role
- Junior End User Support at SatoshiLabs assisting colleagues with IT issues and onboarding new staff. Requires strong knowledge of macOS and a desire to help others.
Responsibilities
- Take part in the **onboarding of newcomers** — handing over hardware, credentials, explaining best practices, etc.
- Support colleagues with day-to-day technical topics, such as:
- **setup, configuration and maintenance of laptops**
- ensuring devices meet internal **security standards**
- assistance with **macOS / Linux**
- managing **user accounts and permissions**
- helping with common IT issues (VPN, printers, network access, etc.)
- Over time, you may also get the opportunity to support senior colleagues on selected tasks as part of your growth
Requirements
- You have **good knowledge of macOS** (hands-on experience with configuration, troubleshooting, and user settings)
- **Linux** knowledge is a plus
- You are **user-oriented** and enjoy helping people on a daily basis
- Strong technical thinking and a **problem-solving mindset**
- Willing to come to the **office at least 2–3 days per week**
- **English B2+** (spoken & written)
- Experience with **macOS MDM** is beneficial
- Previous **IT support / helpdesk experience** is nice to have
Benefits
- Be a part of **a brand that has revolutionized the crypto industry** more than once
- Option to receive part of your compensation in **bitcoin**
- **Budget for professional growth** (training, courses, and workshops of your choice)
- **Friendly, open culture** with regular company events and get-togethers
- Renovated offices with a gym, football table, billiards, PlayStation, and 3D printer
- Other perks: MultiSport card, company mobile tariff, free parking, and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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