DevOps Manager leading a UAE-based DevOps team focused on SaaS products and operational excellence. Responsible for managing cloud infrastructure and ensuring compliance with UAE data sovereignty.
Responsibilities
Ensure your team is consistently delivering at a high pace and meeting deadlines
Balance and prioritize team workload across innovation, engineering support, customer support, and tech debt
Continue to hire, develop, and mentor best in class DevOps Engineers
Maximize uptime across all product lines and help author customer facing root cause analyses for any interruptions in service
Iterate on and improve our CI/CD processes
Control costs to ensure target gross margin is achieved
Develop and improve operational practices and procedures
Proactively meet standards for information security and compliance, such as ISO27001, SOC1, SOC2, PCI, IRAP, C5, FedRAMP, etc.
Requirements
2+ years in a management role, preferably in DevOps or Site Reliability, over a team managing public cloud infrastructure
5+ years of hands on experience as a DevOps or SRE Engineer in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider; AWS strongly preferred
A track record of providing a superior customer experience
The ability to evangelize a philosophy around automation and testing
A passion for creating a culture of inclusiveness and compassion
A history of leveraging data to objectively measure impact and optimize people / engineering processes
Due to the requirements of UAE customers, this position requires being physically located in the UAE.
Benefits
This is a remote position; however, you will also have access to an office for team gatherings and planning sessions as needed.
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