Sales Associate creating customer experiences at Crocs retail stores through excellent service and teamwork. Engaging consumers with brand knowledge and support across all store departments.
About the role
- Sales Support Manager leading the Sales Support team in APAC at Rockwell Automation. Ensuring operational excellence while enhancing customer experience and collaboration with internal teams.
Responsibilities
- Lead and manage the Sales Support team across the Asia Pacific region.
- Ensure the team delivers high-quality operational and administrative support to the Sales organisation.
- Foster a collaborative and customer-focused culture.
- Monitor and improve processes to enhance efficiency and customer satisfaction.
- Act as the primary point of contact for sellers regarding support operations in APAC.
- Analyze performance metrics and identify opportunities for process optimization.
Requirements
- Bachelor's degree in business, Operations, Sales, or related field
- Minimum 5 years of experience in Sales Support, Sales Operations, or Customer Support within a technology-based organisation.
- Proficiency in both written and conversational English
- Prior experience managing a team across multiple countries or regions
- Proficiency in one or more Asian language
Benefits
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
- … and other local benefits!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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