RDS Engineer supporting enterprise - grade RDS environments for Wells Fargo. Building and tuning Windows Server RDS environments and collaborating with security and networking teams.
About the role
- Site Reliability Engineer responsible for operational workloads transformation to SRE approach at Reward Gateway, a leading digital platform connecting users and merchants.
Responsibilities
- Day-to-day operations of our complex AWS architecture
- Integrating tightly with our DevOps team members
- Following SRE practices and maintaining high standards of compliance
- Implementing a new standard of observability utilising SLI/SLO/Error Budgets
- Continually evolving our observability platforms for greater coverage
- Using a code-first approach to build and changes to reduce TOIL
- Advocating a strong focus on availability, reliability and uptime
- Liaising with the Engineering teams for the constant evolution of metrics
- Working towards planned roadmap goals
- Actively taking part in the daily stand-ups and keeping sprints on track
- Keeping up-to-date documentation in the JIRA & Confluence tools
- Taking part in SRE Incident Management processes
- Acting as a key Incident Commander within the Incident Management process
- Ensuring a focus on cost efficiency for the platforms & services
- Working with team members to foster collaboration and ongoing communication with stakeholders
Requirements
- At least 3 years of experience as a Site Reliability Engineer
- Experience with AWS or other cloud providers
- Enterprise infrastructure experience in HA environments
- Automation skills through Terraform, Python, Bash or similar
- Wide-reaching SRE skills and a deep understanding of SRE practices
- A strong understanding of SQL, PHP, Kubernetes, CI/CD
- Observability product experience (eg, New Relic, Datadog)
- Managing infrastructures using SLI/SLO & Error Budgets
- Ability to work both independently and as part of a team
- Ability to work under pressure and be highly reliable
- Adaptability and flexibility to change in a fast-moving environment
- An ability to learn new tools and processes quickly and impart that knowledge
Benefits
- Screening video interview with the Senior Talent Partner and Head of SRE
- Final interview with the Director of Infrastructure & Head of SRE
- Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us make the World a Better Place to Work.
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