Principal Software Engineer designing and delivering agentic AI systems for Elsevier Health Education. Leading development of scalable software while collaborating across teams in a mission-driven organization.
Responsibilities
Lead the design and development of agentic AI systems
Architect and deliver autonomous workflows, multi-step reasoning agents, and AI copilots that solve complex business problems across the organization.
Define and implement LLM-powered architectures
Design scalable solutions leveraging large language models, orchestration frameworks (e.g., LangChain, OpenAI APIs), and modular service patterns to enable reusable AI capabilities.
Build and optimize tool-augmented agents
Develop agents that effectively utilize function calling, retrieval-augmented generation (RAG), memory systems, and planning/execution loops to perform reliable, context-aware tasks.
Establish best practices for prompt engineering and evaluation
Create standardized approaches for prompt design, testing, benchmarking, and continuous improvement to ensure high-quality outputs in production environments.
Implement production-grade guardrails and safety mechanisms
Design and enforce controls for hallucination mitigation, output validation, policy compliance, and safe execution of AI-driven workflows.
Drive AI system performance and reliability
Optimize latency, throughput, and cost efficiency of AI systems while ensuring high availability, observability, and fault tolerance across agent workflows.
Design and manage retrieval systems
Architect solutions using embeddings, vector databases, and hybrid search techniques to enable accurate, scalable knowledge retrieval.
Integrate AI capabilities into enterprise platforms
Embed AI services into existing products, APIs, and developer workflows, ensuring seamless interoperability with enterprise systems and data sources.
Lead technical strategy and cross-functional alignment
Partner with product, data, and engineering leaders to define AI roadmaps, prioritize initiatives, and align solutions with business objectives.
Champion responsible AI practices
Ensure systems adhere to standards for fairness, bias mitigation, transparency, and governance, while meeting regulatory and organizational compliance requirements.
Mentor and elevate engineering teams
Provide technical leadership, guide architectural decisions, and mentor engineers in building scalable, maintainable AI systems.
Continuously evaluate emerging technologies
Stay at the forefront of advancements in AI/ML, agent frameworks, and tooling, and drive adoption of innovations that create competitive advantage.
Requirements
Experience designing, building, or integrating agentic AI systems (e.g., autonomous workflows, multi-step reasoning agents, AI copilots).
Hands-on experience with LLMs and orchestration frameworks (e.g., LangChain, OpenAI APIs, or similar).
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