Senior Manager for the Security Operations Center at Cencora, leading incident response operations and team management in Texas. Collaborating with global teams for security incident remediation.
Responsibilities
Lead and manage the SOC team in TX, including hiring, training, mentoring, and performance management of analysts and responders
Oversee daily incident detection, analysis, containment, eradication, and recovery efforts
Serve as the escalation point for high-priority or complex cyber incidents, ensuring timely response and communication to global stakeholders
Develop and maintain incident response playbooks, runbooks, and standard operating procedures
Partner with global SOC teams to align processes, technology, and reporting standards
Collaborate with threat intelligence, vulnerability management, forensics, and insider threat teams to drive a unified defense strategy
Manage relationships with key stakeholders in IT, Legal, Compliance, and Corporate Security during incident investigations
Provide executive-level reporting and updates on incident trends, SOC performance metrics, and operational risks
Ensure incident response activities comply with global regulatory and organizational requirements
Drive continuous improvement of detection rules, automation, and response workflows in the SOC
Requirements
Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or related discipline required; Master’s degree preferred
Strong knowledge of incident response methodology, SOC operations, and security frameworks (e.g., NIST, MITRE ATT&CK)
Familiarity with global privacy and compliance requirements relevant to incident handling
8–10 years of progressive experience in cybersecurity, with at least 5 years focused on SOC operations or incident response
Minimum of 3 years in a people management role, leading incident response or SOC analyst teams
Hands-on experience with SIEM, EDR, SOAR, and forensic tools (e.g., Splunk, CrowdStrike, Microsoft Defender, etc)
Proven experience responding to advanced threats, ransomware, phishing campaigns, and insider incidents
Strong communication skills, with the ability to brief technical and non-technical stakeholders during incidents.
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