Manager, Product Management and Planning leading product development and guest experiences for Celebrity Cruises. Transforming product vision into high-quality, guest-centric journeys in Miami, Florida.
Responsibilities
Serve as the Product Owner for guest experiences
Shape the future of Celebrity Cruises by transforming product vision into high-quality, guest-centric journeys
Lead a team that partners with cross-functional teams to define, prioritize, and deliver innovative concepts across ships and/or destinations
Responsible for the development, execution, and delivery of new concepts, experiences, activities, programs, and excursions for Celebrity Cruises
Champion the guest experience in all activities
Craft detailed presentations and develop compelling cases to influence critical decisions and align stakeholders
Combine creative thinking with critical analysis and problem-solving skills to navigate complex topics
Understand and deliver to the project management framework such as communicating changes and updates
Requirements
Minimum 5 to 7 years in a product, design or other similar role developing physical products or customer experiences required
Bachelor’s degree required, Master’s degree a plus
Experience as a manager of people
Proven track record of success in fast-paced environment with demanding timelines
Experience developing products grounded in strategies driven by consumer insights
Ability to effectively communicate across a large ecosystem of partners and builders, that spans product definition, design and construction.
Exceptional verbal and written communication and project/program leadership skills, including the ability to communicate effectively to the executive levels of the company.
Ability to assemble, lead and influence cross-functional teams to execute against a vision.
Ability to craft and tell a compelling and influential story for partners and collaborators.
Ability to document and package detailed operational requirements and experiences
Obsessive attention to detail and follow-through – every detail matters.
Ability to find answers and propose initiative and solutions on your own – a self-starter
Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships.
Ability to creative problem solve and drive ideas into action, with a positive outlook and willingness to take personal initiative.
Ability to travel up to 20% of the time.
Benefits
competitive compensation and benefits package
excellent career development opportunities
Job title
Manager, Product Management and Planning – Destination Experiences
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