Medical Billing Team Lead at Dr.Bill managing billing operations in Manitoba and Saskatchewan. Providing exceptional service and maintaining accurate customer account records and claims processing.
Responsibilities
Maintain accurate customer account records
Process medical claims
Reconcile monthly remittance advice
Generate billing reports
Resolve issues efficiently and effectively
Respond to billing questions
Provide claim recommendations when applicable
Respond to physician and internal communications in a timely manner
Assist in scaling operations
Requirements
5+ years of health care administration and customer service experience
2+ years experience with Manitoba (MHSIP) AND Saskatchewan (MSB) Provincial Billing
2+ years experience working with Accuro or Telus EMRs
1+ years of team management experience
Strong cross functional capabilities to identify interdependencies between teams
Proactive identification of problems and solution implementation
Strong communication skills with clients and internal stakeholders
Ability to create quality internal documentation
Comfortable working with some ambiguity with an adaptable mindset
Deadline-driven and results-oriented; coaching team to deliver high quality standards while handling a variety of tasks and deadlines simultaneously
Previous experience working with an EMR or EHR company directly (Nice to Have)
Graduate degree in health care administration or equivalent experience (Nice to Have)
Proficient in SharePoint, Metabase, Confluence, Outlook, Excel (Nice to Have)
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
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