Onsite Associate Director, Lead Quality Assurance

Posted 5 hours ago

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About the role

  • Lead QA to oversee comprehensive testing strategies across multiple phases at RBC Capital Markets. Drive manual and automated testing initiatives ensuring product quality throughout delivery.

Responsibilities

  • Leads in the implementation, control, and distribution of all Quality Assurance practices, standards, methodologies and metrics
  • Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments
  • Supporting Quality Assurance team on Payments programs or SWIFT projects
  • Conducting program reviews and complex process audits
  • Assisting in major audits/reviews of programs and subcontractors
  • Evaluating and reviewing products and processes
  • Providing status reporting to Quality Assurance and site management
  • Involving senior management to resolve deficiencies or compliance issues in a timely manner
  • Monitoring adherence to quality standards in the development and implementation of production applications
  • Monitoring the effectiveness of the assurance process
  • Assisting in planning and estimation of Quality Assurance support for new programs and projects
  • Helping to establish quality standards to be universally applied throughout the site
  • Recommending quality improvements
  • Manage and mentor QA team members
  • Establishing performance metrics and career development paths
  • Define overall testing strategies aligned with product roadmaps and release cycles
  • Design comprehensive test packs covering functional, regression, integration, and acceptance testing requirements
  • Establish regression testing protocols and maintain evolving regression test suites
  • Design SIT scenarios validating end-to-end workflows and coordinate UAT activities with business stakeholders
  • Develop and implement test automation strategy, selecting tools and building maintainable automated test suites
  • Establish quality KPIs including defect escape rates, test coverage, and automation ROI
  • Generate regular quality reports and dashboards highlighting trends, risks, and recommendations
  • Communicate testing status, risks, and blockers to development, product, and business teams
  • Participate in requirements reviews to identify testability issues early

Requirements

  • 7+ years’ experience as a QA Lead / QA Manager or in a similar role
  • Experience with testing across SWIFT ISO 20022 MX messages, and 15022 MT standard messages
  • Experience managing a QA team to deliver high-quality work by deadlines
  • Experience using automation test tools and writing test scripts in Shell, Python, or Java
  • Working experience on tools control-m, GitHub, JIRA, and Confluence
  • Excellent written and oral communication skills
  • Ability to determine the information and communication needs of the stakeholders

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients

Job title

Associate Director, Lead Quality Assurance

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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