Hybrid Operational Resiliency Systems Analyst – ABCP/CBCP

at QBE Insurance

• Job title: Operational Resiliency Systems Analyst – ABCP/CBCP
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $77,000 - $144,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sun Prairie, United States

About the role

• Operational Resiliency Systems Analyst at QBE managing systems and processes to enhance end user experience. Collaborating with various teams to ensure alignment with business priorities.

Responsibilities

• Contribute to the preparation and implementation of operational team plans to ensure key issues are considered
• Develop and maintain relationships with internal and external stakeholders to provide excellent customer focus that meets their needs
• Monitor all aspects of operations for efficiency, effectiveness and consistency and implement changes and improvements as necessary
• Establish clear system accountabilities and authority levels for system access and build a strong culture of accountability and performance in order to ensure delivery of goals
• Act as a Subject Matter Expert (SME) to key internal stakeholders on various matters such as Information Technology, applications and system s and issues/ impacts downstream
• Ensure that procedures are adhered to and provide Information Technology guidance, expertise , and support in liaising with teams at all levels within the organization
• Provide input on projects and business change programs in order to ensure continual business improvement and synergies between teams

Requirements

• Ability to act decisively and quickly during emergencies with a very high level of accuracy
• SharePoint/application administration experience, data analysis and report creation
• Operational Resiliency, Business Continuity, Disaster Recovery or Crisis Management experience preferred but not required
• Ability to manage multiple tasks under stress situations and articulate information in a clear and concise manner during high stress or emergency situations
• Natural ability to lead with capability to act as a back up leader during crisis situations
• Bachelor’s degree /related or equivalent combination of education and work experience
• Associate Business Continuity Planner ( ABCP) or Certified Business Continuity Planner ( CBCP)

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community