Tax Innovation Associate role in PwC focusing on software development and product management within Tax practice. Engaging in product strategy execution and customer relationship management.
About the role
- Associate in Tax Innovation User Experience team at PwC focusing on user-centric designs and usability testing. Engaging with clients and enhancing their product experiences.
Responsibilities
- Conducting user experience (UX) design research to gather insights and improve product usability
- Developing user personas and mapping user journeys to enhance customer experience
- Collaborating with design teams to create user-centered design solutions
- Engaging in usability testing to identify areas for improvement and optimize design
- Utilizing emerging technologies to innovate and enhance user interface (UI) prototyping
- Analyzing industry trends to inform design strategies and align with business objectives
- Implementing customer experience (CX) strategies to improve satisfaction and engagement
- Participating in design development through iterative prototyping and feedback sessions
- Supporting client engagements by applying human-centered design principles
- Conducting survey research to collect user feedback and inform design decisions
Requirements
- Currently pursuing or have completed a Bachelor's degree
- Preference for a 3.3 overall GPA
- Preference for at least one of the following fields of study: Design, Graphic Design, Computer Graphics, Visual Communication, Digital Communications and Media/Multimedia, Computer Engineering, Computer and Information Science, Management Information Systems, Information Technology
- Demonstrating intellectual curiosity and adaptability in fast-paced environments
- Utilizing emerging technologies to enhance user experience design
- Engaging in user experience (UX) design research and usability testing
- Developing creative design solutions for client-focused projects
- Participating in industry trend analysis to inform design strategies
- Excelling in communication and teamwork within diverse teams
Benefits
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
- annual discretionary bonus
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