Organisational Change Consultant supporting digital health transformation for Defence. Leading change management activities in collaboration with stakeholders to ensure successful system adoption.
About the role
- Senior Consultant optimizing dental practice management and revenue cycle for DSO, DPO, and individual practices. Using expertise to enhance processes and ensure compliance.
Responsibilities
- Establish professional relationships with clients, vendor partners and internal ProspHire stakeholders through project delivery, clear communication and project management
- Develop an in-depth understanding of client operations to define the “as is” and “desired future state” for optimization of current clinic processes and determining dental practice management system requirements
- Perform detailed analysis of client data to develop data migration plans that ensure the accuracy and compliance of migrated data (from legacy system into the client’s new practice management system)
- Serve as a consultative advisor to assigned clients on dental practice operations and practice management systems
- Facilitate cross-functional teams of practice experts in the planning, configuration and implementation of practice management systems
- Configure data structure, workflows, and operational processes
- Develop client Standard Operating Procedures (SOPs) that achieve efficiencies and standardization across multiple practices
- Collaborate with clinical and technical teams to develop tools, processes and reporting methodologies that ensure coding and billing accuracy
- Apply in-depth knowledge of process improvement, system migration, and change management to deliver measurable and sustainable client results
- Manage day-to-day activities for assigned project(s) across all phases of the project lifecycle including initiation, planning, execution, monitoring, control and closure
- Ensure projects are delivered in compliance with ProspHire project plans, statements of work, and methodologies to achieve client success and satisfaction.
- Partner with the PM/PMO to develop and update project plans including all sub-plans, preparing status reports, assisting in deliverable creation/editing, and escalating issues/risks as appropriate to the PM/PMO, Company staff, and/or clients
- Lead project meetings as required to facilitate Team communication
- Provide on-going communication on project status, issues, and risks to client leadership and ProspHire stakeholders
- Perform other related duties as assigned
Requirements
- Bachelor’s degree in business, healthcare administration, or closely related field
- Five or more years’ experience delivering medium-to-large-scale business solutions in a consulting role or working with a DSO or in a practice management system implementation capacity
- Experience working with dental practice management systems (such as Denticon, Open Dental, Dentrix, Epic Wisdom, etc.) System implementation expertise (including knowledge of Agile and Scrum techniques) preferred
- Demonstrated data manipulation and analysis skills including data migration experience during system implementations
- Demonstrated ability to build and maintain professional client relationships
- Demonstrated experience in organizational change management and process improvement
- Experience utilizing project management methodology and tools to accomplish work objectives
- Ability to create a positive team working environment and foster open communication
- Demonstrated ability to work well with different personalities
- Ability to travel up to 75% of the time based on client need
- **Additional Requirements: **
- U.S. work authorization
- Ability to pass a pre-hire drug test and background check
Benefits
- Comprehensive medical, vision, and dental benefits (with generous employer contribution)
- 401k with a 4% employer match
- Flexible time off policy and paid holidays
- Paid parental leave
- Invest in your well-being with a $500 annual wellness subsidy
- Experience modern flexible workspaces with many amenities
- Hybrid work arrangements (when not working on client site)
- Enjoy free snacks and beverages
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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