CI/CD Software Engineer at Serko enhancing developer experience and engineering culture. Building and improving platform engineering capabilities for reliable product delivery.
About the role
- AI Engineering Specialist at Progress developing AI agents for internal operations. Collaborating with non-engineering teams to optimize processes and drive digital transformation.
Responsibilities
- Partner closely with internal non-engineering teams to understand operational workflows, pain points, and improvement opportunities
- Design, develop, and deploy AI agents tailored to specific operational use cases, ensuring solutions are user-friendly and effectively address team needs
- Provide technical guidance and training to non-engineering staff on the use and capabilities of AI agents
- Collaborate with stakeholders to gather feedback, iterate on solutions, and measure impact on operational efficiency
- Document processes, best practices, and troubleshooting guides to support ongoing adoption and maintenance of AI-driven solutions
- Stay current with advances in AI and automation, proactively identifying new opportunities to enhance internal operations
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- 2+ years experience in AI engineering, machine learning, or automation projects
- Proven ability to translate business requirements into technical solutions
- Strong communication skills, with the ability to explain complex concepts to non-technical audiences
- Experience with popular automation frameworks and tools (e.g., Microsoft Copilot Studio, Zapier, Power Automate, Python, RPA platforms)
- Demonstrated success in cross-functional collaboration
- Experience with process mapping and workflow analysis is a plus
Benefits
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents
- Personal accident insurance coverage
- Life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
- Health club reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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