Hybrid Digital Product Manager – MarTech, Digital Experience

Posted 3 days ago

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About the role

  • Translate business objectives into digital journeys using our content management platform to deliver measurable outcomes.
  • Partner with product, marketing, development and design teams to align digital experiences with strategic goals.
  • Apply design thinking, test-and-learn methodologies, and performance analytics to continuously improve PNC.com experiences.
  • Leverage customer insights and market trends to inform experience enhancements.
  • Facilitate intake and briefing processes to ensure clarity and alignment across stakeholders.
  • Support creative development and content workflows using our Adobe suite of products.
  • Monitor KPIs and business results for digital experiences, and recommend optimizations that improve performance and customer satisfaction.
  • Execute customer-focused quality assessments and support risk management, compliance, and audit needs.

Requirements

  • 2+ years of relevant professional experience
  • High level of organization and attention to detail
  • Strong communication and project management skills
  • Analytical orientation to performance measurement
  • Customer focus with the ability to identify and respond to diverse customer needs
  • Ability to operate within matrixed organization with multiple stakeholders
  • Digital marketing and design experience
  • Familiarity using a content management system
  • Experience managing cross functional projects
  • Comfort analyzing data to make informed recommendations
  • Use of Adobe digital platforms is a plus

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 8 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Digital Product Manager – MarTech, Digital Experience

Job type

Experience level

JuniorMid level

Salary

$72,000 - $117,600 per year

Degree requirement

Bachelor's Degree

Location requirements

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