Principal Solutions Architect at Paramount improving media platforms through design and AI technology. Overseeing MAM/PAM ecosystems and architecture for media supply chains.
About the role
- Customer Solutions Manager implementing AI solutions at Plotdesk GmbH. Focusing on client success through training and support for AI platform implementations.
Responsibilities
- You take completed use cases and ensure they are successfully implemented at the customer site.
- With your clever, solution-oriented approach you build the bridge between concept and reality.
- You ensure customers get the most out of their AI solution through training and hands-on support.
Requirements
- Experience in implementing software solutions or in technical consulting
- Proven track record in customer training
- Strong problem-solving skills and analytical thinking
- Excellent communication and presentation skills
- Willingness to travel for occasional on-site customer meetings
- Structured, process-oriented working style with a strong focus on customer satisfaction
- Bonus: Experience with SaaS implementations or AI/technology solutions
- Bonus: Experience working with Customer Success teams
Benefits
- Hybrid workplace (office & remote)
- No corporate bureaucracy and significant autonomy
- Real opportunity to shape implementation strategies, training concepts, and product improvements
- Exciting clients who want to use AI for more than just flashy visuals
- A team that pulls together — and appreciates a good meme
- Budget for professional development
- Your own MacBook (or pro hardware of your choice)
- Varied role combining office work, remote work, and on-site customer meetings
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