Customer Solutions Manager implementing AI solutions at Plotdesk GmbH. Focusing on client success through training and support for AI platform implementations.
Responsibilities
You take completed use cases and ensure they are successfully implemented at the customer site.
With your clever, solution-oriented approach you build the bridge between concept and reality.
You ensure customers get the most out of their AI solution through training and hands-on support.
Requirements
Experience in implementing software solutions or in technical consulting
Proven track record in customer training
Strong problem-solving skills and analytical thinking
Excellent communication and presentation skills
Willingness to travel for occasional on-site customer meetings
Structured, process-oriented working style with a strong focus on customer satisfaction
Bonus: Experience with SaaS implementations or AI/technology solutions
Bonus: Experience working with Customer Success teams
Benefits
Hybrid workplace (office & remote)
No corporate bureaucracy and significant autonomy
Real opportunity to shape implementation strategies, training concepts, and product improvements
Exciting clients who want to use AI for more than just flashy visuals
A team that pulls together — and appreciates a good meme
Budget for professional development
Your own MacBook (or pro hardware of your choice)
Varied role combining office work, remote work, and on-site customer meetings
Integrations Engineer designing, developing, and maintaining integrations for TFS, the largest provider of brand - independent facilities management services in the U.S. Key focus on Microsoft Dynamics 365 and Salesforce integrations.
Solution Architect facilitating corporate technology initiatives for South West Water. Supporting design and delivery of high - level solutions while ensuring data integrity and interoperability.
Identifying business opportunities and developing customer relationships for a software solutions provider in Brazil. Engaging in sales activities and providing post - sale technical support as needed.
Data Engineering Solutions Architect at Optimus SBR designing modern data solutions and collaborating with a high - performing team to transform data usage.
Consultant role focused on supporting the selection and implementation of EHS and sustainability management information systems for global clients at ERM.
Head of Solutions Engineering for Perplexity, building solutions engineering and customer success operations teams. Focused on improving user satisfaction and streamlining processes with advanced tools.
Senior Solution Engineer providing technical expertise in Weather SaaS solutions. Collaborating with sales professionals to close complex technical products and drive revenue.
Solutions Architect at Cloudera transforming complex data into actionable insights for clients in EMEA. Leading teams and managing customer engagements in various sectors.
VP, Solutions Architect Engineering Manager overseeing design and implementation of technology solutions at Synchrony. Leading teams in achieving scalability, security, and innovation with a focus on customer needs.
Solution Architect providing enterprise integration solutions across Workday modules for 100+ clients at Kainos. Leading technical architecture and driving standards in a collaborative environment.