Senior Manager linking solution development and operational execution to ensure client - facing solutions meet expectations. Collaborating with Solutions and Operations teams for successful client outcomes.
About the role
- Customer Solutions Manager implementing AI solutions at Plotdesk GmbH. Focusing on client success through training and support for AI platform implementations.
Responsibilities
- You take completed use cases and ensure they are successfully implemented at the customer site.
- With your clever, solution-oriented approach you build the bridge between concept and reality.
- You ensure customers get the most out of their AI solution through training and hands-on support.
Requirements
- Experience in implementing software solutions or in technical consulting
- Proven track record in customer training
- Strong problem-solving skills and analytical thinking
- Excellent communication and presentation skills
- Willingness to travel for occasional on-site customer meetings
- Structured, process-oriented working style with a strong focus on customer satisfaction
- Bonus: Experience with SaaS implementations or AI/technology solutions
- Bonus: Experience working with Customer Success teams
Benefits
- Hybrid workplace (office & remote)
- No corporate bureaucracy and significant autonomy
- Real opportunity to shape implementation strategies, training concepts, and product improvements
- Exciting clients who want to use AI for more than just flashy visuals
- A team that pulls together — and appreciates a good meme
- Budget for professional development
- Your own MacBook (or pro hardware of your choice)
- Varied role combining office work, remote work, and on-site customer meetings
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Manager responsible for bridging solution development with operational execution in a client - facing role. Engaging with cross - functional teams to ensure operational and financial performance across solutions.
AI Solutions Architect improving customer workloads and driving innovations in AI solutions using NVIDIA technologies. Collaborating across teams to enhance performance and reduce infrastructure costs.
Solutions Developer in Vassar College's Enterprise Systems team. Configuring, automating, and integrating Ellucian Banner Student and its ecosystem to optimize institutional needs.
Solutions Architect transforming customer business problems into sophisticated multi - dimensional models. Collaborating with teams and customers to build effective Pigment applications and workflows.
Principal Integration Engineer responsible for Azure Integration Services at Scottish Water. Developing architecture strategies and providing technical leadership in integration processes.
AI Solution Architect driving AI technologies for Johnson Electric's digital transformation. Leading design of advanced data analytics tools and solutions for Engineering and Manufacturing teams.
Data Solutions Architect leading cloud - based analytics and BI solutions at Merkle. Driving technical designs and ensuring governance for effective data management in an enterprise setting.
AI Solution Engineer guiding post - sales implementations for Enterprise customers using AI agents at Relevance AI. Collaborating with teams to solve core business problems with intelligent automation.
Data Solution Engineer working at FCCI, enhancing business capabilities through cloud solutions and collaboration across projects. Design, develop, and mentor within a data - driven environment.