Hybrid Senior Financial Analyst, Operational Finance – Workforce Management Analytics

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About the role

  • Senior Financial Analyst translating complex operational activity into staffing, capacity, and financial insights at Pediatric Home Service. This operational finance role impacts service quality, productivity, and revenue protection.

Responsibilities

  • The Senior Financial Analyst Operational Finance & Workforce Management Analytics plays a critical role in translating complex operational activity into actionable staffing, capacity, and financial insights across Pediatric Home Service (PHS).
  • This position sits at the intersection of finance, operations, workforce management, and revenue cycle, with direct impact on service quality, productivity, and revenue protection.
  • This role owns and operationalizes enterprise-wide workflow, staffing, and throughput analytics across the full referral-to-invoice lifecycle and all PHS customer service and support center operations.
  • The analyst ensures staffing decisions are grounded in work performed and time required, not volume alone providing leadership with a fact-based view of where capacity is constrained, where process or scheduling is the true limiter, and where staffing investments or redeployments are genuinely needed.
  • In addition to core FP&A responsibilities, this role serves as the subject matter expert and operational owner of Workforce Management WFM analytics, ensuring forecasting, scheduling, and real-time performance align with patient needs, service goals, and financial outcomes.

Requirements

  • Bachelors degree in Finance, Accounting, Economics, or a related field.
  • 5-7+ years of experience in FP&A, operational finance, or workforce analytics.
  • Strong understanding of activity-based costing, productivity metrics, and capacity analysis.
  • Advanced analytical skills working with large, process-oriented datasets.
  • Advanced Excel skills; experience with Power BI or similar BI tools.
  • Ability to clearly communicate complex operational insights to non-financial audiences.
  • Willingness to travel 20-30% to PHS customer service centers and operational sites.
  • Preferred Healthcare services experience (home health, DME, pharmacy/IV, revenue cycle, or operations-heavy environments).
  • Experience analyzing end-to-end operational workflows and funnels.
  • Exposure to staffing models, Lean, or process improvement methodologies.
  • Experience partnering with Operations, HR, and Revenue Cycle teams.
  • Masters degree in Finance, Business Analytics, Economics, or a related field.

Benefits

  • Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
  • 401(k) Matching to help secure your future
  • Tuition Reimbursement to support your educational and professional growth
  • Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance

Job title

Senior Financial Analyst, Operational Finance – Workforce Management Analytics

Job type

Experience level

Senior

Salary

$90,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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