Data Analyst optimizing online products for user needs and improving conversion rates at Prima. Collaborating with stakeholders and analyzing customer behavior to identify opportunities.
About the role
- Data Analyst specializing in fraud detection, analysis, and prevention at Payplug. Responsible for key performance indicators and decision-making analyses in payment solutions.
Responsibilities
- Design, develop and maintain dashboards and reports to track key fraud and chargeback metrics (fraud rate, risk score, win/dispute ratio, etc.)
- Detect fraud patterns in near real-time and participate in implementing scoring and business rules to prevent high-risk transactions
- Automate dispute workflows (gather evidence, prepare claims, track status) and collaborate with Operations, Support, Compliance and Product teams
- Build and test predictive models (classification, anomaly detection) to prioritize investigations and reduce false positives
- Document processes, rules and analytical results, and train stakeholders on key metrics and tools.
Requirements
- 2+ years’ experience in data analysis, preferably in the payments or fintech sector (experience in fraud prevention, risk analytics, chargebacks or e-commerce is a plus)
- Expert in Tableau Cloud
- Proficient in SQL (knowledge of Python is a plus)
- Familiar with supervised and unsupervised machine learning methods applied to fraud detection
- Clear communicator, able to explain technical analyses to non-technical stakeholders.
Benefits
- Hybrid working arrangement + a €350 contribution toward remote work equipment
- 25 paid vacation days per year & 10 RTT days per year
- Coffee, tea, snacks, Monday breakfasts, Friday after-work drinks and other events for a vibrant team life
- Offices in Paris’s 13th arrondissement (Bibliothèque François Mitterrand)
- Swile card (meal vouchers) valued at €10 per day (56% covered by Payplug)
- Alan health insurance (Blue program) 60% covered by Payplug / Second-parent leave (Parental Act)
- Public transport or Vélib subscriptions 50% covered by Payplug
- Moka.care for mental health support
- Windoo: sports, wellness and personal development activities
- 2 days per year offered to volunteer for team-building activities with associations via DayOne
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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