Cloud Operations Engineer responsible for ensuring operational stability of Saviynt’s cloud platform. Collaborating with teams to troubleshoot issues and implement improvements in a dynamic environment.
About the role
- Platform Engineer III managing virtualization & storage technologies at Paychex. Providing technical infrastructure support and ensuring system stability within an agile team environment.
Responsibilities
- Implement installation, configuration, troubleshooting and maintenance of operating systems, physical and virtual infrastructure, middleware, and networking components to fulfill business requirements.
- Provides moderately complex technical support during critical and non-critical business hours on server hardware, operating systems, and software.
- Will be proactive and reactive for problem alerting, analysis, resolution, and follow up to ensure platform stability.
- Performs moderately complex application system and storage platform upgrades (hardware/software).
- Embrace Continuous Delivery principles such as Version Control, Continuous Integration, and Testing (smoke, sanity, regression), using tools like Git, Artifactory, Puppet, and Ansible to deliver robust IT solutions.
- Leverage scripting languages (Bash, Powershell) and programming languages (Python) to enhance system functionality and advance our self-service, automation, and orchestration capabilities.
- Utilize the latest technologies from leading companies such as Arista, F5, HPE, Infinidat, Microsoft, Oracle, Red Hat, along with open-source innovations critical for delivering our IT services.
- Gain a comprehensive understanding of all the Platform Engineering technologies and work in a collaboration space with other Engineers within the PE team.
- Demonstrate advance troubleshooting skills across Windows, Linux and Networking devices.
- Actively engage with your colleagues to tackle challenges and issues, taking initiative to identify options and to achieve objectives, often using data-driven insights.
- Opening and tracking cases with vendors, updating statuses, and ensuring timely resolution.
- Mentors junior team members on technology and process basics.
Requirements
- Education level: master’s degree or bachelor’s degree in computer science or related field
- Experience: 10+ years of relevant experience
- English proficiency: Effectively communicate with the team, partners, and leaders including both verbal and written methods
- Must have exposure on technologies like Git, Artifactory, ServerSpec, Foreman, Puppet and Ansible to achieve our organizations 'as code' goals and objectives
- Must have exposure to latest technologies from Cisco, Dell/EMC, Docker, VMware, Red Hat (OpenShift) and Microsoft (Hyper-V)
Benefits
- Unlimited paid time off
- Flexible working hours
- Professional development opportunities
- Health insurance
- Retirement plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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