Technical lead for Navy Federal’s Procurement Department handling complex procurement system analyses and implementing solutions. Responsible for overseeing full lifecycle project implementation and collaborating on technology strategies.
About the role
- Systems Analyst at Pacific Life acting as a key liaison between business stakeholders and technology teams. Collaborating with application development professionals to translate complex business needs into scalable technology solutions.
Responsibilities
- Analysis & Problem Solving Apply in-depth knowledge and best practices to evaluate business issues and propose improvements to products, processes, or systems
- Solve complex problems by approaching solutions from new perspectives and leveraging existing resources
- Operational Support Monitor, triage, and independently resolve routine production system issues and inquiries
- Perform scheduled administrative activities such as policy‑level tasks and production reporting
- Conduct periodic system and transactional audits to ensure data and process quality
- Project & Delivery Work Complete assigned project tasks, supporting enhancements, system configuration updates, and cross‑functional initiatives
- Collaborate with developers, analysts, and business stakeholders to translate business needs into actionable technical specifications
Requirements
- 5+ years of experience in software systems analysis
- Life Insurance industry experience with knowledge of policy administration processes
- Experience systems such as Cyberlife, ALIS or Vantage
- Strong understanding of Agile methodologies and iterative delivery
Benefits
- Your Benefits Start Day 1
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
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