Provider Relations Account Executive at ILS managing relationships with healthcare providers. Enhancing member access and satisfaction while fostering strategic partnerships to optimize service delivery.
About the role
- Sales Representative responsible for order processing and active customer support for mera, a pet food company. Engaging with clients, managing logistics, and ensuring effective communication within teams.
Responsibilities
- Order processing with a focus on our own brand "mera" and support for private label
- Active customer care and order generation
- Order acceptance and entry, as well as invoice and delivery note creation
- Review of prices, terms and product availability
- Handling complaints and credit notes
- Organization of transport and logistics
- Close coordination with Key Account Management and field sales
- Creation and maintenance of customer, product and master data
- Master data maintenance in PIM, ERP (AEINS) and shop systems
- Monitoring inventory levels and pallet accounts
Requirements
- Professional experience in inside sales
- Strong skills in ERP order entry and logistics organization
- Understanding of well-maintained master data and smooth processes
- Strong organizational skills, structured and solution-oriented working style
- Confident handling of customer inquiries and proactive communication with colleagues
- Good command of English
- Enjoyment of direct customer contact and a strong service orientation
Benefits
- Flexible working hours and the possibility to work remotely 2–3 days per week
- Future-proof industry and a modern, pet-friendly environment — dogs are explicitly welcome in the office
- Short decision-making paths, open feedback culture and a family-like atmosphere
- Attractive compensation including holiday and Christmas bonuses, plus 30 days of vacation
- Heavily subsidized supplementary pension, company health insurance, and an annual health budget for your personal use
- Bike leasing, employee discounts on mera products, Corporate Benefits, and much more
- Support for your personal and professional development
- Room for initiative in this newly created position, with onboarding by our sales team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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