QA Manager leading and developing QA team to ensure high quality standards for AI solutions at Expert.ai. Responsible for planning and integrating QA practices in the software development lifecycle.
About the role
- Quality Assurance Auditor ensuring compliance in infusion services at Option Care Health. Working closely with clinical teams and overseeing quality assessments for multiple locations.
Responsibilities
- Management and completion of on-site AIS Quality Assessment Standards for assigned facilities during each assessment period throughout the calendar year.
- Partners with Remote Nursing Quality Assurance Auditor to add AIS standard scores to overall CMC QSA standards and score.
- Partners with Remote auditor on findings to ensure opportunities for improvement are included in the plan of Correction for the CMC.
- Partners with Remote nursing auditor on development of schedule for upcoming assessment period.
- Provides advanced notice to CMC and area leadership of upcoming scheduled QSA to support awareness, preparation, and planning.
- Escalate opportunities for training and education identified during QSA to manager for review and follow through.
- Escalate quality questions and support needed to manager or others as appropriate in a timely fashion to ensure appropriate response and directions is provided.
- Ensure the AIS set up follows federal, state, and local rules and regulations as well as accreditation standards and OCH policy and procedure.
- Other duties as assigned
Requirements
- Required licensure as a Licensed Practical Nurse as granted by the appropriate state licensing authority.
- At least 1-2 years of patient facing experience
- Basic knowledge of Federal, State, and local rules and regulations as well as familiarity with Accreditation standards, preferable ACHC.
- Experience in evaluating processes for compliance federal, state, and local regulations.
- Accreditation standards and requirements as well as company policy.
- Proficient communication skills, verbal, written and ability to develop and conduct presentations.
- Experience with planning, organizing, and managing tools and resources for successful completion of projects, goals, and objectives.
- Working knowledge of Microsoft Office-Excel, Word, Outlook, PowerPoint, Teams, and use of One Drive.
Benefits
- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs
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