Cleaning Manager managing cleaning operations for serviced accommodation properties, primarily listed on Airbnb. Coordinating and ensuring cleaning quality for guest-ready readiness with tech utilization.
Responsibilities
Oversee and coordinate all cleaning activities across assigned properties
Send daily reminders and schedules to cleaning teams
Monitor task completion through digital checklists and automated notifications
Conduct regular inspections using photo/video documentation
Ensure adherence to cleaning SOPs and safety standards
Validate VIP Guest Cleaning Checklists and acknowledgement forms
Use Slack integrations for real-time task tracking and alerts
Manage digital checklists and cloud-based reporting tools
Utilize AI-powered scheduling tools to optimize cleaning routes and staff allocation
Generate daily, weekly, and monthly reports on cleaning performance, compliance, and guest feedback
Use data visualization tools (e.g., Google Data Studio, Power BI) to present trends and KPIs
Perform root cause analysis for recurring issues and propose actionable solutions
Document property damage or maintenance issues with clear evidence
Organize “Setup Cleans” for new properties and “Exit Cleans” for offboarding
Manage rubbish collection and disposal schedules efficiently
Maintain accurate digital records for audits and performance reviews
Generate weekly and monthly reports using automated tools
Requirements
Preferably with Airbnb background
Strong organisational and leadership skills
Excellent communication (WhatsApp, Slack, email)
Familiarity with digital platforms (Google Workspace, Slack)
Ability to learn and adapt to AI tools for scheduling, quality control, and reporting
Basic data analysis skills for interpreting AI-generated insights
Experience in serviced accommodation, short-term rentals, Airbnb/Booking.com management (required)
Previous experience managing cleaners or cleaning teams (required)
Familiarity with quick turnaround cleaning for short-term lets (highly preferred)
Job title
Cleaning Manager – Serviced Accommodation, UK Short-Term Rentals/Airbnb
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