As an IP TEC Engineer at Nokia, troubleshoot complex IP networks and collaborate with teams on product enhancements. Lead deployments and ensure quality while mentoring others.
Responsibilities
Troubleshoot complex IP network issues and diagnose hardware/software challenges.
Provide solutions for customer problems.
Collaborate with cross-functional teams to lead deployments and drive root cause analysis.
Contribute to product enhancements and ensure high-quality standards.
Support critical production networks while driving innovation and best practices.
Mentor team members and provide training to lower-tier support teams.
Requirements
Bachelor’s degree in Engineering with 7–15 years of relevant experience.
Provide technical requirement inputs based on customers’ deployment experiences.
Contribute inputs to the development of software/hardware build-controlled production releases.
Support the creation and release of hardware/software documentation and customer notifications.
Maintain technical and design knowledge for assigned products and technologies, and provide training to lower-tier support teams.
Familiarity with the care process (especially emergency case handling), contributing as needed to the fastest possible problem resolution.
Experience with access network nodes, integrating theoretical knowledge and principles with organizational practices and precedents.
Advanced network and node-level troubleshooting skills for IP routers and networks, along with in-depth technical knowledge.
Specialized expertise in IP Routing, MPLS, QoS, L2, OAM, Systems, and related areas deployed in high-availability core networks.
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