Hybrid IP TEC Engineer

Posted 3 days ago

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About the role

  • Troubleshoot complex IP network issues and diagnose hardware/software challenges.
  • Provide solutions for customer problems.
  • Collaborate with cross-functional teams to lead deployments and drive root cause analysis.
  • Contribute to product enhancements and ensure high-quality standards.
  • Support critical production networks while driving innovation and best practices.
  • Mentor team members and provide training to lower-tier support teams.

Requirements

  • Bachelor’s degree in Engineering with 7–15 years of relevant experience.
  • Provide technical requirement inputs based on customers’ deployment experiences.
  • Contribute inputs to the development of software/hardware build-controlled production releases.
  • Support the creation and release of hardware/software documentation and customer notifications.
  • Maintain technical and design knowledge for assigned products and technologies, and provide training to lower-tier support teams.
  • Familiarity with the care process (especially emergency case handling), contributing as needed to the fastest possible problem resolution.
  • Experience with access network nodes, integrating theoretical knowledge and principles with organizational practices and precedents.
  • Advanced network and node-level troubleshooting skills for IP routers and networks, along with in-depth technical knowledge.
  • Specialized expertise in IP Routing, MPLS, QoS, L2, OAM, Systems, and related areas deployed in high-availability core networks.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

IP TEC Engineer

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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