About the role

Office Assistant II at NLACRC managing clerical tasks for individuals with developmental disabilities. Requires bilingual Spanish and offers hybrid work options after 90 days.

Responsibilities

Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions.
Greets consumers, families, and other visitors.
Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.
Schedules appointments with consumers, related parties or internal staff.
Reserves rooms for meetings and conferences; maintains department calendars for staff.
Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.
Types, inputs, and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools, etc.
Prepares reports/documents by collecting and collating information.
Sets up and maintains paper and/or electronic filing systems.
Maintains, stocks and inventories supplies as assigned.

High school diploma or general education degree (GED); or equivalent combination of education and experience required.
Two (2) years related experience required working in an office environment or related experience.
Microsoft Office and related applications.
Knowledge of general office functions and customer service skills.
Ability to operate a computer and enter data accurately.
Ability to speak and write in an organized and effective manner.
Ability to write with excellent grammar.
Ability to be detail oriented.
Ability to multi-task.
May require bilingual Spanish dependent upon the position.

Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees.
Participate in the Public Service Loan Forgiveness program
Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time,
Holidays – NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid – remote option (after 90-days continuous employment, at manager/supervisor’s discretion)